ApartmentOS is the complete admin panel that every client buying a booking website through apartmentsite.at receives. Multi-residence, synchronisation with Airbnb and Booking.com over iCal, your own booking site with zero commission, guest CRM, automations, AI Concierge in three languages, P&L reports per residence. One panel instead of five tools and Excel.
The operator opens the panel in the morning and sees what they need to know: revenue for the month, occupancy, ADR (average price per night), RevPAR (revenue per available night), the channels bookings came from, today's check-ins and check-outs. AI Insight shows a concrete suggestion: "4 free nights this week — cut the price by 15% and win back €840 (based on historical data)."
You will find every one of these features in Hospitable, Hostfully, Guesty or SmartBnB — but each one costs extra. ApartmentOS brings them together in a single panel on a single subscription, because it is part of the apartmentsite.at package.
The multi-residence calendar shows bookings from every channel — Direct (blue), Airbnb (red), Booking.com (purple), blocked nights (grey), today (open ring). iCal synchronisation every ~4 minutes. Real-time over-booking alerts — a conflict blocks both platforms automatically.
ApartmentOS was designed for operators who manage a portfolio of 1–36 short-term apartments. Every module solves a specific problem instead of demanding yet another integration.
You add apartments in the sidebar; each one has its own iCal, its own pricing, its own automations. No "Enterprise plan" at €100 a month.
Two-way synchronisation every ~4 minutes. Real-time over-booking alerts. A conflict blocks both platforms automatically.
Every apartment gets its own public page (from apartmentsite.at). Stripe payments, a multilingual form, an online calendar. Direct booking → the whole margin stays with the operator.
Every guest has a profile: VIP, Stammgast, Long stay, Business, Family, Returning. Last visit, total spent, preferred country. Data from three channels merged into a single record.
One inbox for WhatsApp, email and platform messages. AI Concierge (Claude) drafts a reply to every guest question in the guest's own language. You click "Insert and review" — and send.
Gast-Reise (welcome messages, invoices, arrival instructions), Sprint Cleaning (cleaning after check-out), Dynamic Pricing (last-minute discount), Repeat Guest VIP, Überbuchung-Alarm.
Revenue, costs (commissions, cleaning, utilities, city taxes, marketing), profit, margin, occupancy — per apartment and in total. CSV and PDF export for the accountant in one click.
The entire operator panel in German, English and Polish — switch in the footer. Messages to guests generated in their language by AI. Public pages with next-intl.
Full product documentation built into the panel — linked to the individual features. A new operator knows the system after 30 minutes, with no training.
Every apartment has its hero photo, address, number of guests and bedrooms, average price, next booking and occupancy. Status labels ("Short stay", "Hybrid", "Long stay") separate the rental strategies — a combination of the Austrian 90-day rules and mid-term guests.
The full list of bookings from every source — Direct, Airbnb, Booking. Filter by status, source, residence. CSV export in one click. Every booking is clickable → guest details, history, messages.
Standard platforms treat a booking as a single event. ApartmentOS joins every stay by the same guest — from Airbnb, Booking, Direct, added by hand — into one profile. VIP, Long stay, Stammgast, Returning. Average revenue, frequency, last visit. A repeat guest is worth 3× more to an operator than a new lead from advertising.
A guest asks in German "Können wir schon um 13:00 einchecken?" — within a second AI Concierge proposes a reply: "Wir sind gerade gelandet in VIE. Können wir schon um 13:00 einchecken? Wegen letzter Reinigung normalerweise erst 12:30. Möchten Sie, dass ich dem Gastgeber weiterleite?" The operator clicks "Insert and review", edits one line and sends. Average response time: 12 seconds instead of 4 hours.
Five ready-made automation templates, plus the option to build your own. Every rule is a chain of trigger → action → condition with waits in between. Gast-Reise: welcome + invoice + check-in code + review request. Sprint Cleaning: a webhook to the cleaning company after check-out.
A full profit and loss statement for the year, the quarter or the month. P&L per residence (revenue, costs, profit, margin, occupancy), cost structure (platform commission, cleaning, utilities, the Vienna city tax, maintenance, marketing), insight: "Direct bookings +12% year on year → platform commission at its lowest level since 2023."
The whole panel works identically in three languages — you choose in the footer. An operator in Vienna sees "Guten Morgen, Andreas", a Polish owner sees "Dzień dobry". Messages to guests are generated in their language by the AI Concierge as well.
The operator lands on apartmentsite.at through the Markteinführung cold-mail campaign. They paste in the links to their Airbnb and Booking listings. Within 48 hours they get a finished booking site on a test domain. They buy a package — and along with the site they get ApartmentOS to run the whole thing.
A sales landing page for apartment operators in DACH. Markteinführung 2026 cold-mail campaign to thousands of owners. Hero: "Ihre eigene Website in 48 Stunden, erst sehen, dann zahlen". 3 packages: €690 / €1,130 / €1,990.
"Four apartments. Three channels. Three languages. One panel. The operator opens the laptop in the morning and knows everything within 30 seconds."
The product is in production. It works, it is good, but not everything is ready. Not every feature is available in every apartmentsite.at package — the pricing details are on apartmentsite.at; here we show the full product vision.
The standard StudioApps stack — Next.js, TypeScript, Supabase. Nothing experimental, no framework of the month. The things that will still work in three years.
You get ApartmentOS together with the apartmentsite.at package — we do not sell it separately. Start with a booking website in 48 h; the admin panel arrives in the same account. We will show it live on a 30-minute call, with no sales slides.